The delivery time might be longer than usual due to COVID-19.
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Shipping&Custom

Do you support world wide shipping

  • Yes, Our warehouse and logistics processing center is located in Shenzhen, China. This is the worldwide optical communication product manufacturing and distribution center, near Hong Kong Global Airport Center, our orders support convenient and fast global shipping.

How long will I receive my order.

The lead time inlcud the products lead time plus the shipping time. If the products in stock,we will ship within 24 hours after the order confirmed If the products are not in stock,we usually need 2-5 days to prepar your shipment.for some specific produts,the lead time might be longer,it is better to confirm lead time before you confirm an order. The shipping time is different when the destination is different. We usually use DHL UPS,Fedex to ship internatial orders.it usually takes 2-5 days to arrive your country.

Do you offer free shipping?

Yes,to 38 countries delivery, we offer a free shipping policy for Orders Over US$ 300 For details,please view our Shipping & Delivery policy (链接到SHIPPING& DELIVERY POLICY 页面)

How to calculate the shipping cost?

Our default mode of delivery is DHL, UPS, Fedex, TNT, etc. When you choose the mode of transport, the system will automatically calculate the cost of transport for your reference  

Do I need to pay the custom tax?

Maybe. It depends on what country you are receiving the goods in. In some cases, there will be VAT or other taxes, like customs duties or fees levied by your destination country.

1. We have no control over these charges and cannot predict the amount.

2. Customs and taxation policies vary widely from country to country. You should refer to your local custom laws,

3. When customs clearance procedures are required, there might be delays beyond our estimated delivery date. Additional charges for taxes or customs clearance must be paid by the recipient.

How can I track my package after they have been shipped?

You can track your package according to the courier number we provide.

After delivery, we will update your carrier (DHL,UPS,Fedex,TNT,ect) tracking order number to your order system. You can also consult our customer service representative. When the shipping order is generated, we will notify you at the first time.